Privacy Policy
Effective Date: 14/05/2025
Last Updated: 14/05/2025
Last Updated: 14/05/2025
Ofis Space Private Limited, along with its affiliates (collectively, “Ofis Square”, “we”, “us”, or “our”), cares about your privacy and is committed to maintaining your trust by protecting your Personal Information. This Privacy Policy (“Policy”) describes how Ofis Square collects, uses, discloses, and processes your Personal Information when you access or use our websites (“Website Services”), mobile or web applications (“apps”), or other services that reference or link to this Policy (collectively, our “Services”).
1. INTRODUCTION
a. Personal Information
“Personal Information” refers to data that identifies you as an individual, either directly or indirectly. It excludes anonymized or aggregated data.
b. Our Services
This Policy applies to all Ofis Square Services.
c. References to “You”
“You” refers to any user of our Services, including website visitors, app users, clients, and other stakeholders.
2. INFORMATION WE COLLECT
We collect information:
- Provided directly by you or your organization
- Through device data and cookies
- Via third-party sources (e.g., landlords, brokers, analytics providers)
3. CATEGORIES OF INFORMATION
Depending on your interaction with us, we may collect:
- Contact Details (name, phone, email)
- KYC Data (photo ID, address, DOB)
- Employment Info (company, title, team)
- Payment Data (bank/UPI, card details)
- Usage Behavior (desk booking, WiFi, duration of visit)
- Device Info (IP, MAC address, geolocation, browser type)
- Preferences (workspace, beverages, lighting, etc.)
- Communications (emails, support requests, chatbot interactions)
- Sensor Data from our facilities (subject to applicable laws)
4. DATA FROM THIRD PARTIES
We collect your data from:
- Employers, event hosts, building management, and service providers
- Analytics tools like Google Analytics
- Social media integrations and embedded tools
- Public databases and business directories
5. USE OF PERSONAL INFORMATION
We use your data to:
- Deliver and improve our Services
- Manage user accounts and preferences
- Send administrative communications
- Analyze usage patterns
- Promote safety and prevent fraud
- Meet legal and regulatory obligations
6. LEGAL BASES FOR PROCESSING (IF APPLICABLE)
If you reside in the UK/EU, processing is based on:
- Contractual necessity
- Compliance with law (e.g., KYC/AML)
- Legitimate interest (e.g., fraud prevention, analytics)
7. DISCLOSURE OF INFORMATION
We may share your data with:
We ensure third parties adhere to confidentiality and security standards.
- Ofis Square group companies and affiliates
- IT service vendors and cloud providers
- Landlords and building managers
- Event partners, survey providers
- Legal and regulatory authorities
- M&A participants (in the event of acquisition/restructuring)
We ensure third parties adhere to confidentiality and security standards.
8. THIRD-PARTY SERVICES
Third parties may:
- Provide features (e.g., calendar integrations, social plugins)
- Serve personalized ads
- Run surveys or events
Their data practices are governed by their own privacy policies.
9. YOUR RIGHTS
In accordance with Indian IT law (and GDPR if applicable), you have the right to:
- Access your data
- Request rectification or deletion
- Restrict processing
- Object to direct marketing
- Withdraw consent
- Lodge complaints
Requests can be sent to: hello@ofisspace.com
10. OPT-OUT OPTIONS
You may:
- Opt out of marketing by unsubscribing from emails
- Disable cookies through browser settings
- Decline SMS alerts by replying “STOP”
11. SENSITIVE PERSONAL INFORMATION
We only process sensitive data (e.g., biometrics, health data) with your explicit consent and use it strictly for the specified purposes.
12. COMMUNICATIONS
We may send:
- Transactional updates
- Service announcements
- Event invites
You may opt-out of non-essential communication via preferences.
13. DATA RETENTION
We retain Personal Information for:
- The duration of our relationship
- 7 years post-termination (or longer if legally required)
14. DATA SECURITY
We use industry-standard security (e.g., SSL, firewalls, access control) and encourage users to adopt strong passwords and logout when inactive. However, no method is 100% secure.
15. AUTOMATED PROCESSING
We may use AI-based tools for recommendations or eligibility assessment. You can request human review where legally mandated.
16. CCTV & PHYSICAL SURVEILLANCE
Our spaces may have CCTV for safety and operational integrity. Recordings are stored securely and shared only with authorized personnel or as required by law.
17. THIRD-PARTY LINKS AND EMBEDDED CONTENT
This Policy does not apply to third-party platforms linked through our Services. Always refer to their respective privacy policies.
18. POLICY CHANGES
We may revise this Policy periodically. Any major changes will be communicated via email or platform notifications. Continued use of our Services implies consent to the updated Policy.
19. GRIEVANCE OFFICER / CONTACT DETAILS
Email: hello@ofisspace.com
Phone: +91 82879 91481
Office Address: 1st & 2nd floor, Ofis Square, The Iconic Corenthum, Plot A41, Sector 62, Noida Gautam Buddha Nagar, Uttar Pradesh – 201301
Phone: +91 82879 91481
Office Address: 1st & 2nd floor, Ofis Square, The Iconic Corenthum, Plot A41, Sector 62, Noida Gautam Buddha Nagar, Uttar Pradesh – 201301
